How we work

At Electrician Cape Town 24/7, we know how stressful and inconvenient unexpected power outages and electrical issues can be. Whether you're dealing with load-shedding, power surges, or unexplained outages, getting assistance from Eskom or the City of Cape Town can sometimes be challenging.

While we are not affiliated with Eskom or municipal power providers, we offer expert support to help you navigate these services and resolve related electrical problems efficiently.

How we assist

🔌 Liaison with Eskom and Municipal Departments

If you’re having trouble reaching Eskom or the City of Cape Town’s power departments, we can step in. We leverage our industry contacts to escalate your issue and help speed up the response time for power restoration.

🔍 Electrical Fault Identification

Not sure if your power issue is inside your property or with the utility provider? Our qualified electricians will inspect your electrical system to determine if the fault lies within your wiring or if it’s an Eskom or municipal supply problem. This saves you time and helps you contact the right service provider.

🛠️ Supervision of Utility Repairs

When Eskom or municipal teams are dispatched to your property for repairs, we can supervise their work to ensure everything is done safely and correctly. This extra layer of oversight ensures high-quality service and gives you peace of mind.

📞 Guidance on Reporting and Escalations

If you're struggling with delayed responses or unresolved issues, we can advise you on how to properly report faults and escalate them through the right channels. This helps avoid unnecessary downtime and ensures your issue is prioritized.

Important Information About Our Utility Support Services

• Independent Support: We are not employees or contractors for Eskom or the City of Cape Town.
• Liaison Services Only: We act as a bridge between property owners and utility providers to facilitate faster solutions.
• Fault-Finding Fees: Diagnostic work to determine if the issue is internal or supply-related is billed at our standard hourly rate.
• Official Repairs: Repairs to Eskom or municipal infrastructure (such as power lines or transformers) must be handled directly by their teams.

Why Choose Electrician Cape Town 24/7?

✅ 24/7 Availability: We’re here when you need us—day or night.
✅ Experienced & Certified Electricians: Professional fault-finding and diagnostics.
✅ Fast Response Times: We help speed up utility response times through our trusted industry contacts.
✅ Transparent Pricing: No call-out fees and clear billing for diagnostic services – T&C Apply.

Need Help with a Power Issue?

Let us help you identify the problem and coordinate the next steps with Eskom or your local municipal provider.

📞 Call us today at 073 000 9583
📧 Or contact us online for fast, professional support.